Frequently Asked Questions

When is your next repair café?

Our next café is on the 22nd November 2025, 2-5 pm at the Emmaus Centre, St James Church, Thorley, Bishop's Stortford.

Do I have to book slot?

No - just turn up! :)

Do you charge for repairs?

No - all repairs and PAT testing are free of charge, although we gladly welcome donations to help cover our costs.

What items do you repair?

We will endeavour to repair the following items:

• Household and garden electrical and mechanical - cd players, radios, toasters, hedge trimmers, lawn mowers etc. 

• Plastic, wooden and metal items - ornaments, toys etc.

• Clocks.

• Technology - computers & mobile phones.

• Bikes.

• Faulty Christmas tree lights 🎄

• Please note we do not repair white goods (washing machines, fridges etc)

Are mains items PAT tested?

Yes, all mains items will be PAT tested before and after repair. We also provide free PAT testing for an item that doesn't need repair. eg. electric blankets, etc.

My item isn’t broken but needs servicing. Can I still bring it in?

No - we only offer repairs at this moment in time.

Please also note the following:

We are a pop up Repair Café and therefore we do not carry spare parts.  If your item needs a spare part our repairers will inform you at the event.  You may then order the part yourself, with advice from our repairers, and come along to the next event for completion.